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Privacy Policy

Our contact details

Name: Jessica Thomas (trading as Singing With Jess)
Email: info@singingwithjess.com
Website: www.singingwithjess.com

Jessica Thomas is registered with the Information Commissioner’s Office (ICO) and is the data controller for this business.

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1. What personal data we collect

We may collect and store:

  • Name

  • Email address

  • Phone number

  • Age

  • Training background

  • Audition or performance information

  • Notes relating to your vocal training, repertoire and goals

This information is only collected where it is necessary to provide coaching services or to assess whether the studio is the right fit for an enquiry.

 

2. How we collect your data

We collect personal information when you:

  • Enquire via email, website or Instagram

  • Complete an enquiry form

  • Become a student

  • Communicate with us about lessons, auditions or training

 

3. Why we collect and use this data

We use your data in order to:

  • Respond to enquiries

  • Assess suitability for coaching

  • Provide one-to-one vocal coaching

  • Keep records of training and progress

  • Send scheduling or studio updates

  • Meet legal and accounting obligations

Your data will never be sold or used for unrelated marketing.

 

4. Lawful basis for processing

Under UK GDPR, the lawful bases we rely on are:

  • Consent (when you contact us or submit an enquiry)

  • Contract (when you become a student)

  • Legal obligation (for record-keeping and tax)

  • Legitimate interest (to manage the studio and communicate appropriately)

 

5. How your data is stored

Your information is stored in:

  • Password-protected digital files

  • Secure email systems

We only keep data that is necessary for the operation of the studio.

 

6. How long we keep your data

We keep:

  • Enquiry data for up to 12 months

  • Student records for up to 6 months after your final session

After this, data is securely deleted unless there is a legal reason to retain it.

 

7. Your rights

You have the right to:

  • Request access to your data

  • Ask for incorrect data to be corrected

  • Request deletion of your data

  • Object to how your data is used

You can make a request by emailing info@singingwithjess.com.
We will respond within one month.

 

8. Complaints

If you are unhappy with how your data has been handled, you can contact us at info@singingwithjess.com.

You can also complain to the Information Commissioner’s Office (ICO) at:
https://www.ico.org.uk

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